Privacy Policy
Last updated: November 27, 2025
1. Introduction
Proximo, Inc. ("Proximo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career intelligence platform and related services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name and email address)
- Profile information (resume, work history, skills, career goals)
- Communication data (messages, feedback, support requests)
- Assessment responses and career preference data
- Payment information (processed securely by third-party providers)
We also automatically collect certain information when you use our services, including device information, usage data, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our career coaching services
- Personalize your experience and deliver tailored recommendations
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve our platform
- Protect against fraudulent or unauthorized activity
4. Information Sharing
We may share your information in the following circumstances:
- With your consent: When you direct us to share information with third parties
- With service providers: Who perform services on our behalf
- With partner organizations: Such as workforce development agencies, with your permission
- For legal purposes: When required by law or to protect our rights
- In business transfers: In connection with mergers or acquisitions
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling them may affect functionality.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Proximo, Inc.
Email: hello@myproximo.com